Service & Maintenace

Total Electronic Security System Servicing

Custom Technology Systems offer expert installation, service, and maintenance across a range of Electronic Security Systems to meet the security objectives of our clients.
We provide a "Total System Solution" from Assessment, Consultation, Plan, Design, Deliver, Maintain.

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Installation

  • Installation of Access Control, CCTV, Intercom, Intruder Alarm, Speedgates, Turnstiles and more.

  • Installation in accordance with NZS/AS standards and requirements.

  • Installation to client specifications, requirements, and convenience.

  • Business Hours and After Hours installation.

Service Calls

  • Fault-finding, repairing, and emergency upgrades.

  • Urgent, High, Low, and After-Hours call-out response available.

  • Multiple escalation paths to solve technical challenges.

Technical Support

  • We provide around the clock technical support for our clients.

  • Centralised Call-Centre to log, manage, and dispatch all service calls.

  • After-Hours Service Call Centre to attend to matters that require urgent attention.

Preventative Maintenance

  • Customisable preventative maintenance plans for electronic security systems to ensure system reliability and operational functionality.

  • Preventative Maintenance to meet BWOF requirements in accordance with SS3.2 and other standards and requirements.

Call outs and Charges

  • Custom Technology Systems normal working hours are; Monday to Friday 8:30am to 5pm.

  • After Hours installations are charged at time and a half.

  • After Hours call-outs are charged at a minimum of 3 hours.

System Expertise and Experience

  • Access Control and Intruder Alarms

    • Gallagher SMB​

    • Inner Range Inception

    • HID

    • Vanderbilt

    • Schlage / Allegion

    • Bosch

    • Paradox
       

  • CCTV

    • Panasonic​

    • Axis

    • Milestone

    • Hikvision

    • Dahua

    • Avigilon

    • Bosch
       

  • Intercom

    • Zenitel / Stentofon​

    • Jacques

    • Aiphone

    • Panasonic

    • Ringmaster
       

  • Speedgates and Turnstiles

    • Alvarado​

    • Gunnebo

    • IDL Fastlane

We are also experienced in a range of other electronic security systems.
Don't delay, call Custom Technology Systems if your security system requires urgent attention.